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Information Technology Services 
Location: Zurn 123 HelpDesk: 814-871-7501 Fax: 814-871-5560
Mon -Thurs:  8AM - 11PM, Friday: 8AM - 4:30PM, Sat & Sun: Noon - 9PM 
 

 

**Important Information regarding Password Changes**

 Why is it necessary to change my network password?

§         Your NetworkID and Password are used to authenticate your access to nearly all network resources (the network itself, email, MyGannon, GUXpress, network drives, InsideGU, etc.) and a strong password is the first line of defense to prevent unauthorized access to all of your personal information and university information.  Were your password to be compromised, a hacker could obtain personal information to steal your identity, send threats or viruses from your email account, attempt to access university servers and on-line academic records, just to name a few examples.

 Why is this being required now?

§         Actually, our IT Auditors have recommended during each of the past 4 audits that we implement the practice of changing passwords.  Because of problems with Windows 95 and 98 that did not keep your Windows password in sync with your Network password, they supported our desire not to implement it knowing the confusion it would cause.  Now that Windows XP has resolved this issue our External Auditors felt very strongly that we needed to implement the policy and reported as such to our Board of Trustees.

 Why do I have to change it so often and why can't I just flip-flop between 2 passwords?

§    The more often a password is changed and the greater duration between reusing a password, the lower the risk to the individual and the entire university.  We knew these parameters cause some hassle to users, but we significantly modified the recommendations made by our IT Auditors to reduce the hassle factor as much as possible while maintaining the security benefits associated with a password change policy.   

IT Auditor's Recommendation

Gannon Implementation

Change passwords a minimum of every 30-60 days (6-12 times per year)

Change passwords twice during Fall and Spring semesters (4 times per year)

Never reuse previous password

Reuse password after 3 changes

Lockout (disable) access to an account after 3 failed attempts to login and require the user to physically come into ITS to have it re-enabled

Lockout after 5 failed attempts and automatically reset after 30 minutes (will still deter automated password hacking)

Password contains at least 6 characters including; uppercase and lowercase characters, numeric digits and symbols

Password contains at least 6 characters

 

How can I remember my new password?

§         Your password should be difficult for someone else to guess but easy for you to remember (and type!). The more mixed-up and random it is, the harder it is to crack.  Here are some suggestions for a password that is not too difficult to remember:

o       An acronym – the first letter (or two) of each word of a phrase or list.

§         Favorite quote – Four score and seven years ago = FSASYA

§         Song or movie title – Close Encounters of the third kind = CEOTTK

§         Use a habit: I like to play Basketball at 6:00 = IltpB@6

§         Uncle's names: Thomas, James, John, Dom, Lou, Tony = tjjdlt

o       Foreign translation of an easy to remember word (Even if you don't know a foreign language, there are translators on the web (e.g., http://www.freetranslation.com/)

§         Happy in Italian = felice

§         Patience in Spanish = paciencia

o       Intersperse the letters and numbers of an easy to remember word and date

§         Dad's birthday is May 15th = d5a1d5 

§         Anniversary is September 24th = ma9rr2ie4d

 Won't things be less secure if everyone just writes down their new password so they don't forget it?

§         Yes, that is why you should not write your password down or store it in a file on your PC or PDA.  As alternatives, try one of the methods above, write down a hint (e.g., Gettysburg) or write down your password and keep it on your person or in a locked drawer, then destroy it once you have it memorized.

 What happens if I don't change my network password?

§         Your password will expire 60 days after the last time you changed it.  Once your password has expired, when you attempt to log into an office or lab PC, you will be prompted to change your password.  Until you do so, you will not be able to access any network resources or dial in.

 How do I know when my password will expire?

§         Log into My.Gannon.edu.  The number of days remaining until your password expires is now displayed on the top of the main page.

 Can I change my password before it expires?

§         Yes, in fact, ITS encourages everyone to change their password a few days before it is set to expire to ensure you do not encounter any interruption in access to any system.  To do so, simply click the Change Password link on the my.gannon.edu login page and follow the instructions.  Make sure to reboot your PC after you've changed your password to reestablish all of your network connections.

 What happens if I can't remember my new password?

§         Reset your own Network Password: If you have setup your PIN, questions and answers in the NetworkID Password Reset System channel in the myGannon portal. You can click on the "I forgot my password" link on the portal login screen. You will then need to enter your correct networkID and 4 digit PIN, Click Submit, answer your two security questions correctly and you can reset your own password to what ever you choose.

§         Simply visit the ITS Help Desk at Zurn 123, while there you can swipe your studentid card, and can reset your password to the last 4 digits of your social security number plus capitalized first and last initial (e.g., 6789JS), allowing you to change it to something secure.

§         Simply call the ITS Help Desk at 871-7501, while they cannot see your password (or anyone else's for that matter), they can reset your password to the last 4 digits of your social security number plus capitalized first and last initial (e.g., 6789JS), allowing you to change it to something secure.