Gannon University

Gannon University

cable tv

computers

phones

wireless

helpdesk

frequently asked questions

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Hopefully on this site you will find all the information you need to use the resources found in your dorm room.  These resources include the Cable TV system, the data network, and the phone system.

Please make sure you read the
Student Information Technology Code of Conduct

Don't have Gannon's AntiVirus yet?  You can download it here:
You will be prompted to login to download the files. Enter your network ID like this: networkid@gannon.edu


Windows 9x/ME - Windows 2k/XP - Windows Vista

ATTENTION!  Uninstall ANY non-Gannon AntiVirus before installing Gannon's AntiVirus.

 

ITS also recommends that you install these anti-spyware programs

Ad-Aware Personal    Spybot Search & Destroy    Microsoft AntiSpyware


Help Desk Support for Students
Support for student computers is limited to problems running or installing our antivirus software or connecting your PC to our network.  All other software/hardware problems should be directed to your computer manufacturer or your local computer repair business.

Students With Mac Computers
There are known compatibility issues with some of our websites and Mac's default browser, Safari.  Mozilla's Firefox browser may be used to access these sites, but the graphical user interface may not display properly. Macintosh users can download the Firefox browser directly from their site: www.mozilla.com.

Internet Connections
Gannon provides wireless and Ethernet access to students across campus.

For more information on connecting to our wireless network, please visit our wireless page.

In order to access Gannon's network, all computers in the residence halls are required to have our managed Norton Antivirus software provided by the University.  This software is also available to students living off-campus.  You can download it from the right-side menu.

Things for Freshman to bring on Move-In Day!

  • IF YOU ARE BRINGING A COMPUTER:
    1. Computer of your choice (Gannon will PROVIDE Anti-Virus).
    2. Network card ALREADY installed.
    3. Ethernet cable (RJ-45 category 5).
  • IF YOU ARE BRINGING A PHONE:
    1. Phone of your choice (cordless are not recommended).
    2. Standard phone cable.
    3. Answering Machine (optional)
  • IF YOU ARE BRINGING A TV:
    1. Cable ready TV of your choice.
    2. Co-axial cable.